Returns & Exchanges

All products are custom printed for each customer and not refundable unless the item arrives damaged, misprinted, or defective. Items that are damaged, misprinted, or defective can be returned or exchanged within thirty (30) days of receipt of shipment. Please contact us at mc.sungaila.book@gmail.com to arrange for a return of any damaged, misprinted, or defective goods. You may need to provide photo evidence of such damage, misprint, or defect in order for us to process a return.

For packages lost in transit, all claims must be submitted no later than thirty (30) days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. However, if you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility and you will be liable for reshipment costs once we have confirmed an updated address with you. Unclaimed shipments will be donated if not claimed within thirty (30) days.

Products purchased through online retail partners such as Amazon are subject to the retailer’s terms and return policies.